American Red Cross, Pikes Peak Region
AspenPointe (Mental Health Services)
AspenPointe Health Services is a local nonprofit that assists with the mental health care and substance abuse needs of children, youth, adults and families in our community. Counselors are available for victims of the Waldo Canyon Fire. Please call 572-6100 or email firstname.lastname@example.org to inquire about available services. For additional information about AspenPointe, please visit www.AspenPointe.org
Care and Share (Community Food Bank)
Care and Share Food Bank for southern Colorado is distributing family food boxes, Gatorade, water, snacks and personal hygiene items to evacuees.
Donations are primarily directed to the main Colorado Springs Care and Share facility at Constitution and Powers, but donations can also be accepted at the DRC for ease of donors.
For more information about location of distribution sites inquiries can be made to 2-1-1, careandshare.org, or by calling Care and Share at (719) 528-1247. The Community Relations Director at Care and Share is Shannon Coker.
Centurylink staff will work with displaced families to forward their home phone number to a number of their choosing. No charges will be incurred for this service. The Centurylink account can be put on hold until our customers are able to utilize their service again. We will also work to assist with equipment and repair issues. We are here to assist with any questions or concerns in regards to your Centurylink service. The Citadel 719-597-8418, Chapel Hills 719-264-9339, First and Main Towns Center 719-591-0540
Colorado Springs Utilities
We are answering general questions related to customer's utilities accounts and providing billing adjustments that may need to be made. Please call us at 448-4800 on online at csu.org.
Colorado Office of Emergency Management (DOLA)
The Colorado Department of Local Affairs (DOLA) and Office of Emergency Management is providing assistance in establishing the Disaster Recovery Center. From 30 years of experience in managing disasters, DOLA has learned the value of offering a central location where residents can access their insurance companies and get information from government agencies, non-profit groups and private sector participants.
Colorado Springs Emergency Management
CSU Extension Service
Handling smoke damage after fire including cleaning clothes, furnitiure, carpets, refridgerator to elimate odors etc.
Replacing important papers: who to contact
Preventing soil erosion after wildfire, building
Firewise landscaping and defensible zones
Petcare after fire
Call the CSU Extension office at 520-7690
CRS Temporary Housing
Discover Goodwill of Southern and Western Colorado
Discover Goodwill of Southern and Western Colorado is assisting those displaced by the Waldo Canyon fire through the collection and distribution of material goods at our regional retail centers. Fire evacuees will be provided free emergency vouchers they can redeem at any of our retail centers for items that best suit their individual needs and circumstances, in a manner that maintains their privacy. Phone number: 719-867-1117.
El Paso County Veterans Services Office
El Paso County Attorney’s Office
The El Paso County Attorney’s Office is answering legal questions in regard to the Waldo Canyon Fire.
El Paso County Public Health
El Paso County Public Health is providing education and information about medications, immunizations, and environmental health related to safe cleanup and re-entry into evacuated neighborhoods. Individuals may receive a voucher for vaccines that may be used at Public Health’s Immunization Clinic at 1675 W. Garden of the Gods Road. Staff are available to help individuals who need assistance locating resources for prescription medication. Guidance will be provided about how to safely handle food and clean up ash and debris. Masks and education about how to use masks for cleanup will also be available. For questions, call El Paso County Public Health at (719) 578-3199 or visit www.elpasocountyhealth.org.
Liberty Mutual Reconstruction Team
North Shore Animal League of American
National Resources Conservation Services
NRCS works with landowners through conservation planning and assistance designed to benefit the soil, water, air, plants, and animals that result in productive lands and healthy ecosystems. www.nrcs.usda.gov
Pikes Peak Association of Realtors
Peak Vista (Community Health)
Pikes Peak Regional Building Department
Pikes Peak Regional Building has initiated field operations to facilitate rapid response for citizens in the impacted areas to receive inspections, permits and other services from Regional Building. Follow this link for more information on PPRBD services and procedures:
PPRBD's primary phone number is 719-327-2880. Our Website address is www.pprbd.org and both documents referred to above are available on that site.
Pikes Peak Workforce Center
The Pikes Peak Workforce Center (PPWFC) connects vital businesses with work-ready job seekers and employer-DRIVEN services. For people and businesses impacted by the Waldo Canyon Fire, PPWFC provides Unemployment Insurance assistance and information about workforce center services including job search guidance, labor market information, and career planning assistance. The main office number is 719.667.3700. PPWFC has satellite offices in Cripple Creek, Fountain, Monument, and Woodland Park. More information can be found at www.ppwfc.org
SET Health Services
SET Family Medical Clinics (SET) provides health care services to uninsured men, women, children and seniors. www.setofcs.org
United Way of the Pikes Peak Region
- Allstate, State Farm, Farmers, USAA, Safeco, American Family, AAA, Traveller’s, Liberty Mutual and many other
Colorado Division of Insurance
The Department of Regulatory Agencies, Division of Insurance, provides information about insurance and assists in navigating through the claim settlement process. If necessary, the Division will assist consumers to address issues between a consumer and their insurance company. If you are unable to stop by the Disaster Recovery Center, you may contact us at 1-800-930-3745 or 303-894-7499 during regulation business hours. You may also email the Division of Insurance at email@example.com.
AAA Colorado members insured with AAA Insurance who have suffered damage to their homes or vehicles can begin filing claims immediately. AAA Insurance has a toll free number available for all its insured who may need assistance. The number is (800) 207-3618. AAA Colorado customers insured with carriers other than AAA Insurance should call (800) 461-3612 for assistance.
American Family Insurance
Customers who need to file claims can call 1-800-MYAMFAM (692-6326) or contact their local agent. Customers who have already filed claims but haven’t heard from their adjuster or have additional questions can call a hotline number, 1-866-723-0429, or stop by one of our mobile sites listed above.
Farmers Insured can call 1-800-HelpPoint or 1-800-435-7764 to file a claim and get assistance.
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