El Paso County government is still open for business, even as many in-person services will be modified to comply with orders and recommendations related to COVID-19. Those temporary changes will be outlined below.
“We are open for business,” Commissioner Mark Waller stated. “We’re taking additional proactive, short-term steps to be available for essential public services at this time. While this may inconvenience some, protecting the public, and the employees who serve them, is our number one priority. We ask for your understanding during this time and pledge to be fully operational again as soon as possible. It may not feel like it right now, but we will return to normalcy.”
MANY SERVICES AVAILABLE ONLINE
Fortunately, many of the essential services offered by the county can be done online. That includes renewing your motor vehicle registration, submitting development applications, paying property taxes, or applying for SNAP, Medicaid, or other benefits. In other circumstances, you can conduct your business at certain kiosks located throughout the county.
IN-PERSON OFFICE AVAILABILITY CHANGES
Please see the following schedules for offices that have either alternative service options, online service capability, or modified availability. (Citizen Service Center, Pikes Peak Regional Development Center and Centennial Hall):
Citizens Service Center
1675 West Garden of the Gods Rd, Colorado Springs, CO 80907
| Department | Online Availability | In-Person Service Status | Other Notes |
| Department of Human Services | Apply for benefits here | In-person services are available, but people are encouraged to use the Colorado.gov/PEAK website or by calling. | Report child neglect or abuse at 1-844-CO4-KIDS, or elder abuse at 719-444-5755, or law enforcement |
| Public Health | Services available here
|
No immunization or Family Planning services until further notice | WIC by phone only; if you have questions call 719-578-3199 |
| Pikes Peak Workforce Center | Services available here | Office visits by appointment only. Call 719-667-3700 to schedule. | Business services available via email or phone. |
| County Assessor | Services available here | Assessor Office is open Monday – Friday, 8:00 a.m. – 5:00 p.m. | Email questions to ASRWeb@elpasoco.com |
| County Treasurer | Treasurer Services available here | Closed until May 11
All late fees will be waived through August 31, 2020 |
Property tax payments can be deposited at the drive-up ballot box located at 1675 W. Garden of the Gods Rd. |
Centennial Hall
200 S. Cascade Ave, Colorado Springs, CO 80903
| Department | Online Availability | In-Person Service Status | Other Notes |
| Board of County Commissioners | Board meetings are always broadcasted live through the website | Members of the public are welcome to attend so long as social distancing can be maintained | |
| Parking Garage near Centennial Hall | N/A | N/A | Open free of charge |
Pikes Peak Regional Building Department
2880 International Cir, Colorado Springs, CO 80910
| Department | Online Availability | In-Person Service Status | Other Notes |
| Planning and Community Development | Department website
|
Closed until April 6 | Development applications can be submitted via EDARP |
OTHER DEPARTMENTS
El Paso County park land will remain open, though bathrooms and onsite buildings may be closed to the public. Our County Parks are a great way to get out of the house, de-stress and stretch your legs. Just remember to still practice social distancing while you’re getting fresh air!
Any staff shifted from waiting rooms or offices will largely be re-deployed, work from home, and will be on-call to return as needed.
SMALL BUSINESS RESOURCES
If you are a small business owner, please visit Pikes Peak Small Business Development Center’s website. They have lots of resources for small businesses to navigate this uncertain time and what help may be available for you: https://pikespeaksbdc.org/prepare
Thank you all for your patience during this time. We will do our best to serve you the best we can while following these new important state guidance.